Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • ilinamorato@lemmy.world
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    3 months ago

    the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event.

    This seems like a “you” problem, Microsoft, and since you employ thousands of programmers with the experience to solve your problem and commit the change back to the FOSS project, I think this is also very easily a “you” solution as well.

  • vzq@lemmy.blahaj.zone
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    3 months ago

    FFMPEG is a core technology. You literally cannot do anything with video without touching FFMPEG at multiple places in the stack.

    The fact that we have billions of dollars of revenue flowing through that software every day, but we rely on VOLUNTEERS to maintain it shows exactly how hollow the whole SV entrepreneur culture really is.

    Bunch of fucking posers wouldn’t know performance code if it kicked them in the face.

  • Vahtos@programming.dev
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    3 months ago

    It’s so ridiculous that this isn’t even brought up:

    The Command you provided worked fine. Thank you so much for the help! Really appreciated! We are going to proceed to make a release today and test with customers. Will post the updates here.

    Gotta love being a forced beta tester… I mean customer.