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Cake day: August 5th, 2023

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  • kyle@lemm.eetoMicroblog Memes@lemmy.worldWhat’s pvp? An sti?
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    2 months ago

    To play a bit of devil’s advocate, the sense of progression for PvP comes from just getting better at the game and going from Silver to Gold, for instance. You can better learn the maps, new combos, where/when to engage the enemy, and improve muscle memory, all to fight for a better shiny badge (and probably loot drops).






  • Yeah, it’s a feature dubbed “queued callback”. Saves your place, it’s a pretty common request. Customers like Delta, Intuit, Pacific Life, Citibank, Dyson, all use the platform I build (Amazon Connect) and do stuff like that.

    Problem is, no one answers a call from an unknown number these days. Some phones are getting smart enough to recognize the number and show that it’s a business, though that’s more anecdotal evidence from my personal device (Pixel Fold with Google Fi carrier).


  • I sell and build call centers for a living.

    Yeah, it’s fake lol. I mean maybe for some businesses it isn’t fake, but usually clients would ask us to make it where “if there’s more than X calls in queue, play the message”. Turns out, there’s always more than X calls in queue. It’s not actually looking at the average.

    It’s kinda weird, some things are just always like that, some things clients want to add in because the average user expects it.

    Someone wanted a repeat caller to get bumped to the front of the queue. Literally encouraging the “if I hang up and call back I’ll get there sooner” people. Awful.