People complained when they tried to take the series in a direction of giving more context, depth, and worldbuilding to the aliens and engineers. So now they’ve gone back to just giving us yet another familiar movie from the same template of people running away from aliens, with same old tropes and callbacks.
No. Valve tried to force arbitration, which is strongly anti-consumer. When an action was brought against them an actual arbitrator ruled that it was more fair to let a lawsuit happen. With this precedent set, there’s no longer any point for Valve’s terms of service to mention arbitration. This is not a consumer friendly move, this was Valve/“Gaben” trying to fuck consumers and losing.