Comcast blasted for seeking "loopholes" in rule requiring disclosure of all fees.

Comcast blasted for seeking “loopholes” in rule requiring disclosure of all fees.

  • fubo@lemmy.world
    1·
    1 year ago

    If your billing is too complicated to be accurately described to your customers, then you may have put yourself in a situation where you are incapable of being honest with your customers. That’s on you.

    It’s the job of regulators to ensure that you are honest with your customers; therefore, they can reasonably forbid you from having billing so complicated that it cannot be described accurately.

    • Scrubbles@poptalk.scrubbles.tech
      1·
      1 year ago

      It’s funny, my local ISP tells me I owe X dollars a month and that’s what I pay. How on earth do they do that? Comcast is telling us it can’t possibly be that simple

  • Chris Koss@lemmy.fmhy.ml
    1·
    1 year ago

    I think comcast getting fucked by regulators forcing fee disclosure has the potential to make a lot of people ‘too hard’

  • dan@upvote.au
    0·
    1 year ago

    I’m so glad I don’t have to use Comcast any more. A small local ISP (Sonic) expanded to cover my area last year and offers 10Gbps symmetric fiber for $40/month - half the price I was paying Comcast for 1.2Gbps down / 35Mbps up.

    • frostycakes@beehaw.org
      1·
      1 year ago

      I’m super jealous. At least I’m moving to a new apartment with fiber from CenturyLink at it, but even they are running $70/mo for gigabit. I’m living the T-Mobile 5G home internet life right now because CL only has DSL at my current place, and fuck Comcast in general.

      Even worse is, the new place has honest-to-God fiber from Comcast to the unit–sadly paired with an RFoG converter, so despite it being more than capable of symmetrical gigabit, they still only offer 35Mbps up there. Leave it to Comcast to make FTTP suck.

      • dan@upvote.au
        1·
        1 year ago

        Yeah I’m super grateful for it. Before I was living at my current place, I lived at an apartment, and we could only get Comcast cable. The apartment building had an agreement with Comcast that ensured they were the only available internet provider.

        Leave it to Comcast to make FTTP suck.

        Wow, that’s bad. I didn’t know they did that.

        Comcast have a legit fiber network where I live (San Francisco Bay Area). It’s not even GPON or XGS-PON or anything like that where multiple houses share bandwidth; with Comcast’s version you get a dedicated fiber run from your house all the way to the headend, no multiplexing.

        You do pay a premium for it though. It was originally 2Gbps symmetric for $300/month, now it’s 6Gbps for the same price (with 10Gbps coming soon).